8.14 Notifications
8.14.1 Overview ¶
In the Notifications area, you specify when and to whom the profile sends an email about the processing status - for example on success, error or missing attachments. Additionally, an audible signal can be played.
Profile settings, Notifications area: email and UI notification switches for success, error, no-match and missing attachments
8.14.2 Prerequisite: Default Sending Account ¶
For notification emails to be sent, a default sending account must be configured under Program Options -> Notifications (see Chapter 40.15). As long as this is not the case and at least one notification is enabled on this profile page, a warning appears at the top in orange text.
8.14.3 Notification Events ¶
Four events can be enabled individually. Each has its own recipient field.
Successful Processing
A notification is sent as soon as an email has been successfully processed by all tasks of the profile.
Use case: For particularly important profiles (e.g. “Archive incoming invoices”), you want to receive a daily confirmation that the archive is up to date.
Error During Processing
A notification is sent as soon as a task returns an error (e.g. printer offline, target folder not writable, database not reachable).
Tip: Enable this notification for all productive profiles - it is usually the most reliable way to detect processing problems early.
No Profile Match
A notification is sent when an incoming email could not be assigned to any active profile (see the No Match tab of the log list).
Note: With many different message types, this notification can be triggered very frequently. Only enable it if you really want to be notified about every unprocessed email.
Email Has No Attachments
A notification is sent when an email matching the profile contains no attachment - typically relevant for profiles that exclusively perform attachment-related tasks (save attachments, print attachments, import into database).
8.14.4 Entering Recipients ¶
Per event, you enter one or more email addresses in the associated Recipient field. Multiple addresses are separated by semicolons, for example:
accounting@firm.com; archiving@firm.com
Tip: Use a sensible address for each event. Error notifications usually go to IT, success notifications to the relevant department.
8.14.5 Play Sound ¶
Enable the Play Sound check box if the program should additionally play a WAV file for at least one of the events enabled above. Via the … button, you select the file from the file system.
| Field |
Description |
| Play Sound |
Enables sound playback |
| File |
Path to the WAV file |
Use case: For manually monitored processing operations (e.g. testing a new profile), an audible signal is helpful without having to constantly look at the main window.
Note: The sound is only played when the program is actually running (either as a foreground application or in the system tray). When processing in service mode without a graphical login, no sound is produced.
8.14.6 Global Notification Settings ¶
The notifications configured here are profile-specific. There are additional global notifications under Program Options -> Notifications (see Chapter 40.15) that take effect independently of the triggering profile - for example for general program errors, license notices or the status of the processing engine.
| Level |
When useful |
| Profile-specific (here) |
Success, error or no-match notices for a specific profile |
| Global |
Program-wide notices, such as connection drops, license problems or missing accounts |
8.14.7 Tip ¶
Only enable the events whose occurrence is really relevant for you. Too many notifications lead to the truly important ones being overlooked.