50.6 Folder Issues
50.6.1 Overview ¶
When accessing email folders, various problems can arise - the folder no longer exists (renamed, deleted, permissions revoked) or the server returns temporary errors. The program absorbs such situations automatically and maintains a list of unreachable folders, in which you can curate affected entries as needed.
50.6.2 List of Unreachable Folders ¶
If a folder cannot be reached multiple times, the program enters it automatically into an internal list. Consequences:
- The affected folder is skipped on subsequent runs - other folders of the same account continue to be processed
- A notice appears in the log area Issues
- The status bar shows a warning symbol with the number of affected folders
This keeps the program operational even if a single folder is disrupted.
50.6.3 Correction Flow ¶
In the area Log -> Issues (or via the status bar) you can see the list of unreachable folders. Three actions are available per entry:
| Action |
Effect |
| Correct… |
Opens a folder selection dialog - you choose the correct folder from the current server structure. All profiles that referenced the original folder are switched to the new path |
| Retry |
Marks the folder as “to be checked again” - the next processing run picks it up again. Useful for temporary problems (server maintenance) |
| Ignore |
Leaves the entry in the list but does not affect processing further |
Once a folder is reachable again, it is removed from the list.
50.6.4 Typical Triggers ¶
- Folder was renamed or moved - the profile points to the old name
- Folder was deleted - e.g. a test folder that was removed later
- Permissions revoked - the account no longer has access
- Server error on multiple attempts - quota exceeded, maintenance, hardware problems
50.6.5 Automatic Path Correction ¶
Some IMAP servers write subfolders with the prefix INBOX. - in the Outlook web interface the folder is called e.g. “Inbox/Invoices”, but on the server side it is INBOX.Rechnungen. If the program does not find a folder at the originally configured path and the server returns a matching hint, it corrects the path automatically and remembers the change in the profile.
This correction runs in the background - you notice it at most by the fact that the path in the profile looks slightly different after the first successful run than originally entered.
50.6.6 Use Case ¶
Server Migration with Renamed Folders
After a migration from hoster A to hoster B, all folder paths are invalid. They show up in the Log -> Issues area - click Correct… once per folder, choose the new path, and all affected profiles are updated at the same time.