40.8 Processing
40.8.1 Overview ¶
In the Processing area you set the behavior of the processing engine: pauses between emails, the date used, automatic shortening of paths that are too long, malfunction detection as well as properties of the generated HTML and PDF files. Since version 4.5.0, the “Use external processor” option is located on the dedicated Windows Service page (see section 40.8.9).
Program options, Processing area: parallelism switches, retry logic on errors and cancel behavior
40.8.2 Pause Between Emails ¶
| Field |
Description |
| Pause (seconds) |
Waiting time between processing two emails, 0-3600 |
Use case: With slow receiving systems (email send server with rate limit, printer with slow spool), a short pause prevents overload. The default is usually 0 (no pause).
40.8.3 File Date ¶
| Choice |
Description |
| Current date |
Saved files receive the time of processing as creation/modification date |
| Email date |
Saved files receive the receipt date of the email as the file date |
Use case: When archiving incoming invoices, Email date makes sense, because sorting in the archive folder then follows the chronological order of receipt.
40.8.4 Malfunction Notification ¶
With the malfunction notification, the program detects when processing has been inactive for a longer time (e.g. because the email server is not reachable or the engine hangs) and sends a notification.
| Field |
Description |
| Notify on malfunction |
Enables malfunction detection |
| After minutes without activity |
Threshold (default: 60 minutes, range 5-1440) |
| Recipient |
Email address(es) for the malfunction notification |
Note: The malfunction notification is sent via the default sending account configured under Program options - Notifications.
40.8.5 HTML Storage ¶
| Option |
Description |
| Embed images in HTML |
Embedded images are written directly into the HTML file as Base64 data (without external file) |
Use case: If you want to send or archive HTML emails and need to make sure all images appear when opening - even without an internet connection.
40.8.6 PDF Font ¶
| Option |
Description |
| Use Arial font for PDF |
Forces Arial as the default font in generated PDF files |
Note: Without this option, the PDF generator tries to use the original fonts of the email. If those are not installed on the PC, substitute fonts are chosen - the appearance may then differ from the original.
40.8.7 Printing ¶
| Option |
Description |
| Show subject in print queue |
In the Windows print queue dialog, the email subject appears as the job name |
Use case: With multiple print jobs, the subject is more helpful than the generic job name - especially with printers handling jobs from multiple users or profiles.
40.8.8 Error Logging ¶
| Option |
Description |
| Log errors |
Writes errors to the error log (see Chapter 80.2) |
| Show problems |
Shows hints about problems in the UI (dialogs, toast notifications) |
Tip: In service mode without UI login, Show problems has no effect - but error logging should always remain active, so that a diagnosis is possible afterwards.
40.8.9 External Processor ¶
As of version 4.5.0, the “Use external processor” option is located on the dedicated “Windows Service” options page. There you also continuously see the state of the processing service (set up, started, startup type, account) and can set it up, start, stop, correct, and remove it.
Further information: (see Chapter 60.3).
40.8.10 Path Lengths ¶
Windows allows at most 255 characters per folder or file name. When using placeholders in the storage path - typically the subject placeholder - this limit can quickly be exceeded; saving then fails.
| Option |
Description |
| Automatically shorten folder and file names that are too long when saving |
Automatically shortens names that are too long to the permitted length; the file extension is preserved (default: enabled, recommended). If a name that is too long contains the email subject, the subject part is shortened first - fixed parts after it (e.g. date or sender) are preserved |
| Additionally limit the total path to … characters |
Optional limit for the total length of the storage path (0 = no limit). If exceeded, the file name is shortened first, then the deepest folder level |
Use case for the total limit: storage locations synchronized with OneDrive or SharePoint. There, the entire server path is limited to 400 characters, and special characters (e.g. umlauts or spaces) may count multiple times in the server address. A proven starting value is 300; subtract more accordingly for very long SharePoint addresses.
Fixed names remain untouched: Only names with placeholder parts are shortened. Folder and file names that are fixed in the path pattern without placeholders (e.g. “Project correspondence”) are never shortened.
Note: If shortening is disabled, an affected message is skipped with an understandable error message in the error log. If two long names result in the same file name after shortening, the respective task’s “If file already exists” setting applies as usual.