8.7 General

8.7.1 Overview

In the General area, you define the key data of the profile: name, status, color highlighting, as well as the behavior for embedded messages and delays. You can also define your own processing times for the profile here.

Profile settings, General area: profile-active switch, name, comment, profile color and options for embedded messages and postponed processing

8.7.2 Profile Active

The Profile active check box determines whether the profile is considered during processing. Disabled profiles retain all their settings but do not monitor any folders and do not process any messages.

Tip: Disable profiles temporarily when you want to make larger changes without messages being processed in the meantime. Re-enable the profile afterwards to resume normal operation.


8.7.3 Name

The name of the profile. The name appears in the profile list, in the log list, and in notification emails.

Use cases for meaningful names:

Good Bad
“Archive incoming invoices” “Profile 1”
“Forward order confirmations to purchasing” “Test”
“Import delivery note PDFs into database” “New profile”

8.7.4 Comment

Optional multi-line free-text field for internal notes about the profile. The comment is displayed in the profile list and can be helpful when editing or handing over the profile to colleagues.

Examples of useful comments:

  • Contact person and department responsible for the profile
  • Date of the last review
  • Reference to the associated internal case number

8.7.5 Color

The color visually marks the profile in the log list. A colored stripe appears at the left edge of each associated log entry.

Option Description
Show profile color Enables the color display for this profile
Choose color Opens a color picker dialog. A small preview shows the current color.

Use case: If you maintain many profiles, a consistent color scheme helps with quick identification in the log list - for example, green for productive profiles, yellow for test profiles, red for profiles requiring special attention.


8.7.6 Processing Options

Stop Processing After This Profile

When enabled, processing of an email stops after this profile - even if further profiles in the list would theoretically also match the email.

Use case: You have a general archive profile as a safety net, and several specialized profiles in front of it. Set Stop processing after this profile on the specialized profiles so that the safety net does not also take effect.


8.7.7 Embedded Messages

Some emails contain other emails as attachments (e.g. forwarded messages). Here you specify how the program should handle such embedded messages.

Mode Description
Ignore Embedded messages are not processed separately
Treat as attachment The embedded message is treated like a regular attachment of the main email
Treat as message The embedded message is processed like a separate new email
As attachment and message Both behaviors at once - the embedded message is saved as an attachment and additionally processed as a standalone email

Tip: The default setting is Treat as message. Only switch to Treat as attachment if you want to store the embedded message as a whole file (e.g. as EML).


8.7.8 Postponed Processing

Enable the check box Postpone processing if this profile should not run its tasks immediately when an email arrives, but only after a waiting period has elapsed. Enter the value and the unit below.

Available units: seconds, minutes, hours, days, weeks, months, years.

Use cases:

Scenario Example delay
Send reply to customer no earlier than the next working day 1 day
After receiving a confirmation, wait for a possible cancellation 30 minutes
Permanently delete advertising emails only after one week 7 days

Note: Postponed emails are shown in the Postponed Processing tab of the log list. Via the Manage Postponed Processing button in the log toolbar, individual operations can be canceled. A detailed description is available here (see Chapter 60.1).


8.7.9 Processing Times

When enabled, this profile uses its own time windows instead of the global settings under Program Options -> Processing Times (see Chapter 40.18).

Button Effect
Edit Opens the schedule dialog for entering individual time windows

Below the button, a summary shows the currently configured time windows (e.g. “Mon-Fri 09:00-17:00”). As long as no time window has been entered, a warning is displayed in red instead.

Use cases:

  • Certain profiles should only run on weekdays during the day
  • Newsletter processing should be limited to nighttime hours
  • Test profiles should continue running outside regular business hours

Note: The profile-specific processing times take precedence over the global processing times in the program options. Business hours are only relevant for automatic replies and are not overridden here.